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  • When does my order ship?
    We aim to ship within 24 hours of the order being placed.
  • I’ve received my order, but I am not happy with it. Can I exchange, refund or return the item?"
    We have options available for customers that are not satisfied with their KIWA purchase. For more information, read our return policy.
  • Do you have a store I can visit?
    At the moment we do not have a stand alone store but you can visit our Stockist list to discover where you can shop our products near you.
  • Do you guys offer any discounts?
    Occasionally, we provide special offers and discounts. When we do, it will be advertised on the website and our instagram @kiwastudio
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